Frequenty Asked Questions

Yes. Access to our underground storage facility is tightly controlled. We exceed all state and federal safety requirements and perform routine inspections of the facility to ensure the safety of all tenants, employees, and visitors. Geologists have called Louisville Mega Space “the safest place in Kentucky.”

Our facility is naturally temperature controlled at 58-60 degrees year-round. Because there’s no natural food supply in the cavern, there are no pests, rodents, or other animals, making it an ideal solution for food-grade storage.

Customer products are stored at ground level or on standard pallet racking depending on your requirements, and the specifications of the items to be warehoused. Special storage handling such as isolated areas, covering requirements, monitoring needs, and any other service requirements are no problem for Mega Space. We have a full menu of "value added" services available and are anxious to discuss your specific/unique requirements.

The ceiling height varies depending on the location in the underground, but this storage area is 22 feet clear.

Please contact Jim Lowry at 502-736-9598 or email to Jim.Lowry@LouisvilleMegaCavern.com with any questions or information requests, we will promptly respond.

Our typical business days and hours of operation are Mon-Fri, 8 AM-5 PM EST

Absolutely! We invite all of our current and potential customers to request a tour of Mega Space warehousing and underground facility. We do request, however, that you make an appointment with us so we can provide the attention your visit deserves.

We are totally protected with weather events……..tornado proof. We specialize in temperature and humidity control as well as protection from all types of weather issues including severe heat as well as bone chilling cold. It is always comfortable underground.

In general, this storage space is about 100 feet underground.

The geologists tell us that this is the safest place in the State of Kentucky. That is why we have Federal Government data centers as well as Homeland Security facilities. Due to the nature of the underground facility we have an elevated measure of security not found in above-ground warehousing. All traffic is monitored and logged at the main entrance to Mega Space. Further monitoring by alarms, cameras, and locked warehousing provides the utmost security within our facility.

We store just about anything with the exception of volatile gases.

We can offer monthly service terms or design an annualized service agreement to meet your needs: one month or more. Payment can be made by check, card, or wire transfer depending on our customer's preference. Payment is collected on the 1st of each month for the upcoming monthly storage period.

We do not control temperature since Mother Nature does that for free. The general temperature inside a warehouse is 62 degrees depending on the activity and the number of people in the warehouse. Humidity is highly adjustable just like your home. It is very stable and tends to be about 65% with normal conditions, however, we have storage areas for customers that desire high humidity for wood products as well as storage areas for customers that desire lower humidity as well.

Customer orders can be accepted by telephone, fax, email, EDI, U.S. Mail, or any other carrier or electronic means, as preferred.

We are happy to provide safe and secure storage from a single skid or custom unit, to as many and as much space as you might require. Upon review of your storage needs and requirements we are certain to provide all the space needed. Mega Space is huge!!! So be creative with your inquiry for how we can service your warehousing and distribution needs.