BILLING GUIDELINES FOR UPCOMING FALL/WINTER STORAGE SEASON

WE ARE CHANGING THE WAY WE PROCESS RESERVATIONS AND BILLING FOR THE UPCOMING STORAGE SEASON.  PLEASE READ THE FOLLOWING SO THAT YOU WILL BE PROPERLY INFORMED ABOUT OUR NEW PROCEDURES. 

  1. ALL STORAGE IS ON A MONTH TO MONTH BASIS.
  2. THERE ARE THREE WAYS YOU CAN STORE YOUR UNIT WITH US:
    1. FIRST COME FIRST SERVED.  BRING YOUR UNIT IN AT ANYTIME DURING THE YEAR, ON A FIRST COME FIRST SERVED BASIS, WITH NO RESERVATION AND NO GUARANTEE OF SPACE AVAILABLE.
    2. GUARANTEED RESERVATION.  OUR FALL/WINTER SEASON WILL BEGIN ON NOVEMBER 1ST, 2015.  A RESERVATION FOR THIS UPCOMING SEASON MEANS WE ARE SAVING A SPACE FOR YOU.  THEREFORE, YOUR RENT WILL START ON NOVEMBER 1ST WHETHER YOUR UNIT HAS ARRIVED AT OUR FACILITY OR NOT.  YOU DO NOT HAVE TO WAIT UNTIL NOVEMBER 1ST YOU CAN COME IN EARLY IF YOU WANT TO, AND YOUR SPACE WILL BE GUARANTEED.  WE REQUIRE AN ADVANCED DEPOSIT OF ONE FULL MONTH OF STORAGE FEE. SIMPLY MULTIPLY THE LENGTH OF YOUR UNIT BY $5.00 PER FOOT TO COMPUTE YOUR MONTHLY STORAGE RATE.  MINIMUM 15 FEET.  CARS ARE A FLAT RATE OF $75. DO NOT INCLUDE THE LENGTH OF YOUR TRAILER.  IF YOU HAVE ALREADY SUBMITTED YOUR RESERVATION AND DEPOSIT AND ARE NOT INTERESTED IN COMMITING TO THE NOVEMBER 1ST STARTING DATE, WE WILL REFUND YOUR DEPOSIT AND TAKE YOU OFF THE RESERVATION LIST, IF AND ONLY IF YOU CONTACT US PRIOR TO SEPTEMBER 1ST.
    3. YEAR ROUNDER. IF YOU ARE ALREADY A YEAR ROUND CUSTOMER, YOU DO NOT NEED TO MAKE A DEPOSIT OR SEND IN A RESERVATION.  IF YOU ELECT TO PAY ONE YEAR IN ADVANCE, YOU WILL GET THE 12TH MONTH FREE.
  3. IN THE PAST, WE HAVE COMPUTED STORAGE CHARGES ON A DAILY RATE BASIS.  IN THE FUTURE, IF YOU REMOVE YOUR UNIT DURING THE FIRST 15 DAYS OF THE MONTH, YOU WILL BE CHARGED A HALF MONTH RENT.AND IF YOU REMOVE YOUR UNIT DURING THE LAST 15 DAYS OF THE MONTH, YOU WILL BE CHARGED A FULL MONTH RENT.
  4. BEGINNING WITH THE FALL/WINTER STORAGE SEASON, WE WILL NO LONGER BE SENDING INVOICES EACH MONTH, ALL BILLING WILL BE HANDLED AUTOMATICALLY THROUGH THE USE OF YOUR VISA OR MASTERCARD CREDIT OR DEBIT CARD.
 

WE HAVE ALREADY RECEIVED MANY RESERVATIONS FOR THE FALL/WINTER SEASON.  TO SECURE YOUR SPACE, WE NEED YOUR DEPOSIT IMMEDIATELY.   

OVER 70% OF AVAILABLE SPACE IS ALREADY SOLD OUT.  DON'T WAIT ! ! ! 

YOU CAN EITHER GO TO OUR WEB SITE TO SEND IN YOUR RESERVATION OR WE WILL MAIL YOU A FORM.  AS SOON AS WE RECEIVE YOUR DEPOSIT AND CONFIRM SPACE AVAILABLE, YOUR SPACE WILL BE GUARANTEED. 

WWW.LOUISVILLEUNDERGROUND.COM 

IF YOU HAVE QUESTIONS, PLEASE CALL 458-4370.